Sauna Sauna Northwhich

We’re listening….


Tell us what you think…

This website is purely to find out what you think of SaunaSauna as it is now or on your most recent visit. Please answer the following questions as honestly as possible so we can make things better for you.

Overall views of Sauna Sauna
Please help us improve by completing this questionnaire.
5

1. Overall, would you recommend us to a friend?*

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2. Which of the following words would you use to describe our sauna? Select all that apply.*

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3. Overall, how satisfied or dissatisfied are you with Sauna Sauna?*

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4. How would you rate the number of visitors ?*

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5. What do you think of the mix of people? Pick as many as you like*

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Part 2: Cleanliness
1

1. How would you rate our hygiene?*

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Part 3: Customer Care
2

1. How would you rate our front of house staff?*

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2. How well do we keep on top of tidying up and replenishing?*

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Catering
4

1. Do you think we should keep our food service?*

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2. How do you rate the quality of our food and drink?*

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3. Would you like to see any of the following types of food?*

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4. Do you think we should offer food at all?*

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Website & Marketing
9

1. Think about our website: how do you rate it’s overall appearance?*

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2. The content on website about events is….*

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3. Would you like to be able to book online?*

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4. Would you like to be able to pay online either in full or a deposit to secure your space?*

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5. Thinking about the event information: does the website make it easy to find?*

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6. Would you like to see a calendar of events all in one place rather than scrolling on lists?*

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7. Would you like to be able to be sent targeted emails about specific events which you’re interested in?*

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8. Would you like to be able to create a profile about your tastes and preferences so we can let you know about things you may be suitable for?*

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9. Finally: is the website easy to navigate and find what you wanted?*

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Part 4/4: Additional Feedback
3

1. Do you have any other comments, questions, or concerns?

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2. At what email address would you like to be contacted?

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3. What is your age?*

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